Skip to content
CafecitoCafecito
  • English
  • Nederlands
  • Nederlands Nederlands
    • English English
    • Nederlands Nederlands

SHIPPING & RETURNS

 

SHIPPING COSTS

For all orders within the Netherlands you pay  € 6.75 shipping and handling costs for an order weighing up to 5 kilos.

Orders above  €50  incl. VAT are shipped free of charge within the Netherlands.

POSTAGE ABROAD

Shipping costs outside the Netherlands are according to the PostNL value. Actual shipping costs depend on the weight of your order.

DELIVERY TIMES

PostNL and Cafecito try to deliver your order within 3 working days. The packages are collected by PostNL on Monday, Wednesday and Friday. The packages are usually delivered the next day. PostNL may have a delay.

Deliveries outside the Netherlands are usually delivered within 3-10 working days.

PICK UP YOUR ORDER

Your online order can only be picked up at Cafecito Van Baerlestraat 83 in Amsterdam.

We strive at all times to have your order ready within two working days. You’ll receive an e-mail from us.

 

RETURNS

At Cafecito we think it is important that you are satisfied with your purchase. In the unlikely event that you are not satisfied and you want to return an item, you can do this within 14 days of receipt of your order. Please follow the return instructions below.

You can read the detailed terms and conditions  here  .

RETURN INSTRUCTIONS

  1. Always use the return form to prepare your return.
  2. Fill in the return form as completely as possible.
  3. Place the items in their original condition and undamaged packaging.
  4. Cut out the address on the return form and place it clearly visible on the return package, over the old address label on the shipping box.
  5. Drop off your package at any PostNL/DHL point in the Netherlands (PostNL location indicator ). Keep the proof of shipment of the return shipment.

 

RETURN CONDITIONS IN BRIEF

1. You have the right to return the products within 14 days without giving any reason.
2. Goods that are returned must be delivered complete and undamaged in the original packaging if possible.
4. You are responsible for the return shipment. Therefore, keep your proof of postal delivery in a safe place. We advise you to return the package by registered post.
3. Only fully completed return forms will be processed.

 

RETURN ADDRESS

Cafecito
Attn webshop
Van Baerlestraat 83
1071 AS Amsterdam

Return costs are for your own account. We also offer the possibility to return or exchange the ordered products in one of our branches. Please call in advance if the products are available. You must also use this form when returning to one of our branches. The same handling rules apply here.

 

RETURN EXCEPTIONS

  • Items or products that have been opened cannot be returned.

 

CONCLUSION

As soon as we have received your return, we will proceed to processing. We handle the return within 14 days after we have received your return. Depending on the reason for returning a product, it may include:

– send a replacement copy;
– refund the invoice amount (including shipping costs for forwarding);
– when returning part of the order, the shipping costs of forwarding will not be reimbursed;

– Return costs are for your own account.

Download the return form here.

Vestigingen

Cafecito Van Baerlestraat

Van Baerlestraat 83
1071 AS Amsterdam

Navigate
Cafecito Beethovenstraat

Beethovenstraat 19
1077 HM Amsterdam

Navigate
Cafecito Meent

Meent 52
3011 JM Rotterdam

Navigate
Cafecito Nassaukade

Nassaukade 330
1053 LT Amsterdam

Navigate

Contact informatie

E-mail: orders@cafecito.nl

Openingstijden

Ma - Vr
Weekend

07:00 - 18:00
09:00 - 18:00

Cafecito Groothandel BV
Van Baerlestraat 83
1071 AS Amsterdam

KvK: 83078398
BTW: NL862717486B01
IBAN: NL49INGB0006748980

Menu

Join Us

Algemene voorwaarden

Verzenden & retourneren

Business to business

Franchise aanvragen

Contact


English

Powered by Cubic Mill
  • Koffiebar Amsterdam
  • Koffiezaak Amsterdam
  • Koffie to go
  • Koffiebonen Amsterdam
  • Filterkoffie
Copyright 2023 © Cafecito
  • Home
  • Over ons
  • Koffiebranderij
  • Menu
  • Join us
  • Franchise aanvragen
  • B2B
  • Webshop
  • Contact
  • English
0
    Your Cart
    Your cart is emptyReturn to Shop
    Continue Shopping

    Inloggen

    Wachtwoord vergeten?